Terms and Conditions

These Terms and Conditions govern the contract between Popular Painters and Decorator Limited (The Company) and the Client.

1. Estimates and Bookings

• Estimates remain valid for 30 days.
• Acceptance must be in writing.
• Written acceptance forms a binding contract.
• Booking dates are provisional until confirmed.

2. Payment Terms

• Deposits are non-refundable.
• Progress payments may be required.
• Final payment is due upon completion.
• Late payments incur daily interest.
• Overdue accounts face collection fees.

3. Client Obligations

• Clear all furniture from workrooms.
• Remove fragile items and artwork.
• Provide clear access to property.
• Supply free electricity and water.
• Secure pets during working hours.

4. Company Responsibilities

• Carry full public liability insurance.
• Use agreed materials and brands.
• Maintain a clean work environment.
• Clear away project debris daily.
• Protect fixed items with dustsheets.

5. Delays and Alterations

• Weather may delay exterior work.
• Written variation notes require signatures.
• Extra work incurs additional costs.
• Hidden defects cause timeline extensions.

6. Cancellation Policy

• Give 7 days cancellation notice.
• Late cancellations forfeit the deposit.
• Short-notice cancellations incur labor charges.

7. Complaints and Warranties

• Report defects within 7 days.
• Rectifications apply only to company mistakes.
• External paint longevity depends on weather.
• Warranty excludes natural building movement.

To tailor these terms to your business operations, please share:

• Your standard deposit percentage (e.g., 10%, 20%, or 50% upfront).
• The payment window for final invoices (e.g., immediate, 7 days, or 30 days).
• Any specific warranties or guarantees you want to offer on your workmanship.